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Respect for others: the そんけいご verbs

いらっしゃる, おっしゃる, めしあがる, ごらんになる, なさる, ご存じだ, くださる

そんけいご = raising other people's actions (never your own) with special verbs: いらっしゃる, おっしゃる, めしあがる, ごらんに なる, なさる, ご存じだ, くださる. ます-form with い: いらっしゃいます.

In short

そんけいご (respectful language) raises up the person you're talking about: a customer, a teacher, a superior. It's only ever used for other people's actions, never your own. The most common verbs have special forms you have to learn by heart: いらっしゃる, おっしゃる, めしあがる…

  • 先生は 今 研究室に いらっしゃいます。せんせいは いま けんきゅうしつに いらっしゃいます。The professor is in his office at the moment.
  • 先生が そう おっしゃいました。せんせいが そう おっしゃいました。That's what the professor said.
  • お飲み物は 何を めしあがりますか。おのみものは なにを めしあがりますか。What would you like to drink?

The basics: three kinds of politeness

Keigo, honorific language, has three branches. You already know the first: です / ます, politeness towards the person you're talking to (ていねいご). The other two play on the standing of the people involved: そんけいご raises the other person by how you talk about their actions; けんじょうご (later) lowers your own.

Golden rule: そんけいご never applies to yourself or your own side. It's used for a customer, a teacher, a superior, or a stranger you want to show respect to.

TypeWhat it doesExample
ていねいごpoliteness towards the listener行きます、です
そんけいごraises the other person's action先生が いらっしゃいます
けんじょうごlowers my own actionわたしが 参ります (later)
The sentence, piece by piece
先生はthe professor (person being honoured)
今now
研究室にin his office
いらっしゃいますis (いる in そんけいご)

The professor is in his office at the moment.

  • noun
  • verb
  • 先生は 研究室に います。せんせいは けんきゅうしつに います。The professor is in his office. (polite, but no particular respect)
  • 先生は 研究室に いらっしゃいます。せんせいは けんきゅうしつに いらっしゃいます。The professor is in his office. (respectful)

The special verbs

The most frequent verbs have their own respectful form. Careful: いらっしゃる, おっしゃる, なさる and くださる form their ます-form with い: いらっしゃいます, おっしゃいます, なさいます, くださいます (never “いらっしゃります”).

Neutral verbそんけいごます-form
いる・行く・来るいらっしゃるいらっしゃいます
言うおっしゃるおっしゃいます
食べる・飲むめしあがるめしあがります
見るごらんに なるごらんに なります
するなさるなさいます
知って いるご存じだご存じです
くれるくださるくださいます
寝るお休みに なるお休みに なります
  • 社長は 何時に いらっしゃいますか。しゃちょうは なんじに いらっしゃいますか。What time will the president be arriving?
  • 田中さんを ご存じですか。たなかさんを ごぞんじですか。Do you know Mr Tanaka?
  • 先生が この 本を くださいました。せんせいが この ほんを くださいました。The professor gave me this book.

Whom to raise? Your own side

In Japan, people distinguish “us” (うち: family, colleagues at your own company) from “them” (そと). Among colleagues, you speak about your boss in そんけいご. But in front of a customer, your boss is on your side: you no longer raise them; you speak about them modestly, without さん (けんじょうご comes later).

  • 部長は もう お昼を めしあがりましたか。ぶちょうは もう おひるを めしあがりましたか。Has the manager had lunch yet? (among colleagues)
  • 週末は 何を なさいますか。しゅうまつは なにを なさいますか。What are you doing this weekend? (to a customer, a teacher)

Common mistakes

  • Talking about yourself in そんけいご: “わたしは 八時に いらっしゃいます” is absurd; you'd be raising yourself.
  • Saying “いらっしゃります”, “おっしゃります”: the ます-form is with い (いらっしゃいます).
  • Raising your own boss in front of a customer: to outsiders, your company is “us”; stay modest.
  • Mixing up いらっしゃる (the other person comes, goes or is here) and 参る (I come or go, later).

8 exercises on this point

Particles to choose, sentences to put back in order, translations: marked straight away, then reviewed at the right time. This JLPT N4 point is on the New Tram Line (At work) of the Osaka subway.